Terms and Conditions Original
Description of Goods and Services
ASS MAGIC is a brand of BIKALOT Europe BV. BIKALOT Europe BV is a business in the sports industry that produces, imports and distributes products through our network of retail stores and online. ASS MAGIC is a range of sports cosmetics products.
Export Restriction
The offering on this website is currently only available to clients in countries listed on our Shipping Policy page. Should you be interested in a purchase and your country is not listed here, please contact us for a customized shipping rate on info@bikalot.com
Limitation of Liability
We have taken great care to ensure that the information presented on this website is correct. There may unknowingly be errors or inaccuracies and thus ASS MAGIC is used at your own risk.
ASS MAGIC can not be held responsible for any loss, liability or damages whether these may be direct, indirect or consequential as a result of the use of the ASS MAGIC's website or it’s products.
Warranty’s and Returns
Due to the nature of our products and hygienic considerations, we are unable to accept returns on products which have already been opened.
In other circumstances, we can offer a return for refund which will be assessed on a case by case basis. Please send us an email on info@bikalot.com for further assistance.
Please refer to our Refunds and Returns page for comprehensive information.
Shipping Policy
We offer free shipping on orders over €30 within the Netherlands, Germany and Belgium.
You may be liable for import taxes and or duties, local rules in your country will apply.
We use DHL and DPD Laser couriers and can not be held responsible for non-delivery or late delivery due to their not being someone available to receive the package at the delivery address. Tracking information for your order will be sent once the order is dispatched.
Please refer to our Shipping Policy page for comprehensive shipping information.
Customer Privacy Policy
ASS MAGIC/BIKALOT Europe B.V shall take all reasonable steps to protect the personal information of users. According to the General Data Protection Regulation (GDPR), BIKALOT Europe B.V is responsible for processing of personal data as per our Privacy Statement.
Stock availability
Every effort is made to ensure that items displayed on the website are in stock. Should ASS MAGIC not be able to fulfill an order due to being out of stock, a return will be issued to the customer.
Stock availability during specials and promotions is strictly on a ‘while stocks last’ basis.
Payment and Security
ASS MAGIC / BIKALOT Europe B.V uses a a secure online payment solution from Shopify Payments, which features the latest encryption technology and no card details are stored on the website.
Shopify Payments is a certified level 1 PCS DSS compliant payment gateway.
Payment can be made via: Visa, Mastercard, American Express, Maestro, iDEAL, Shop Pay, Apple Pay and Google Pay.
Please refer to our Payment Policy page for comprehensive payment and security information.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is the Netherlands. Transaction currency is offered in Euro, US Dollars or Great Britain Pounds.
Responsibility
ASS MAGIC/ BIKALOT Europe BV takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile
This website is governed by the laws of the Netherlands and ASS MAGIC chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature: Eikenrodelaan 90HS, 1181 DJ, Amstelveen, Netherlands.
Variation
ASS MAGIC/BIKALOT Europe BV may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information
This website is run by BIKALOT Europe BV based in the Netherlands trading as a private company and with KVK number 84849576.